DPD tracking

DPD tracking


Tracking your DPD parcels is not just a convenience; it's an essential aspect of modern logistics for both individuals and businesses. With DPD tracking services, you gain valuable insights into the whereabouts of your parcels throughout the delivery process.

By using DPD's tracking system, you unlock numerous benefits that enhance your shipping experience. Firstly, you gain peace of mind knowing the exact location of your package at any given time. This real-time parcel tracking eliminates uncertainty and allows you to plan accordingly.

In addition, tracking your DPD shipments enables you to stay updated on the estimated delivery date, ensuring you can be present to receive your package or make necessary arrangements. For businesses, DPD tracking provides valuable shipment monitoring, allowing for efficient inventory management and proactive customer communication.

DPD package tracking

Step-by-Step Guide for DPD Tracking

If you're eagerly waiting for your DPD package to arrive, tracking it online provides real-time updates and peace of mind. Here's a simple step-by-step guide to tracking your DPD parcels online.

Accessing the DPD Tracking Website/App

To begin tracking your DPD package, access the official DPD tracking website or download the DPD tracking app from your device's app store. The user-friendly interface allows you to effortlessly navigate through the tracking process.

Entering the DPD Reference Number

Once you're on the DPD tracking platform, locate the designated field where you can enter your reference number or DPD tracking number. The tracking number consists of 11 to 15 digits and can be found on the shipping confirmation or receipt provided by the sender. Carefully input the tracking number and proceed to the next step.

Interpreting Tracking Information

After entering the tracking number, hit the arrow button or click enter. The DPD tracking system will retrieve the latest information regarding your shipment. You will be presented with comprehensive details such as the current location of your package, estimated delivery date, and any significant milestones during transit.

Parcel tracking on DPD website

As an alternative way to track your DPD shipment, you can also consider using Ship24. This independent tracking platform offers a seamless experience, providing insights into the whereabouts of your package by leveraging advanced tracking technologies.

DPD tracking on Ship24

By following these simple steps and utilizing either the official DPD tracking website/app or Ship24, you can stay updated on the progress of your DPD shipment. Ensure a smooth delivery experience and confidently anticipate your package's arrival.

How do I track my DPD international parcel?

DPD international tracking is an easy process that allows you to stay informed about the whereabouts of your shipments. Whether you're sending or receiving packages from Portugal, Italy, France, Denmark, or the UK, DPD offers a reliable tracking system that ensures transparency and peace of mind.

Tracking DPD International Parcels from the UK

Track your DPD parcels from the UK by using the DPD tracking number given. Copy the DPD tracking number onto a tracking site like Ship24 and wait for a few seconds before getting live updates on your DPD parcel.

Tracking DPD International Parcels from Denmark

If you are residing in Denmark, you can track your DPD parcel by asking for or copying the DPD tracking numbers onto a universal tracking site. With Ship24, you can track up to 10 DPD parcels at the same time and get the results in a short period.

Tracking DPD International Parcels from Portugal

You can track your DPD parcels from Portugal by simply entering your DPD tracking number on the DPD tracking website or Ship24. Ship24 is a reliable and fast way to get updated with your parcels until they reach your doorstep.


DPD DIRECT is a trusted shipping solution specifically designed for international eCommerce businesses. With a focus on efficiency and timely deliveries, DPD DIRECT offers airfreight services to over 30 countries, ensuring swift delivery times ranging from 3 to 8 days. One of the key advantages of DPD DIRECT is its streamlined customs process. By electronically transmitting data to the destination country, customs duties and charges are calculated in advance, minimizing delays and ensuring a smooth clearance process.

Moreover, DPD DIRECT goes the extra mile to provide a personalized customer experience. Consignees receive individual email notifications, tailored to their national language, informing them about the expected day of delivery.

Tracking your DPD DIRECT shipment is simple, offering you real-time visibility throughout the delivery journey. You have two convenient options for tracking: the official DPD website and popular third-party tracking platforms like Ship24.

DPD Classic Tracking

DPD Classic tracking empowers you with accurate and up-to-date information about your shipments. From pickup to doorstep, you can rely on DPD tracking to provide a seamless and convenient experience. Take advantage of this powerful tool and stay one step ahead of your package's journey.

DPD Express Tracking

Tracking your DPD Express package has never been easier. With DPD Express tracking, you gain full control and visibility over your shipment from start to finish. No more anxiously wondering about the whereabouts of your package or worrying about delivery delays. DPD Express tracking empowers you to stay informed and make informed decisions every step of the way.

DPD Tracking Number Notifications

You will receive DPD tracking notifications once the parcel sent to you is registered and processed. Below are the tracking notifications that you will receive when you track your parcel through a tracking system.

DPD Tracking Parcel Status Description
Order information has been transmitted to DPD. Information relating to the parcel is with DPD.
Parcel handed to DPD. The parcel is with DPD.
Pick-up from the Pickup parcelshop by DPD driver. A DPD driver has picked up your parcel from the parcel shop.
At parcel delivery centre. The parcel is at the delivery centre.
Goods issue at sender. The sender has given the parcel to DPD.
In transit. The parcel is on its way to its destination.
Delivered by driver to Pickup parcelshop. The driver has delivered the parcel to a DPD parcel shop.
Parcel handed to Pickup parcelshop by consignor. The parcel is handed over by the sender or the company and is currently at the parcel shop.
Parcel cleared by customs. The custom released the parcel.
Collected by consignee from Pickup parcelshop. The parcel is received by the receiver at the parcel shop.
We're sorry but your parcel couldn't be delivered as arranged. The parcel cannot be delivered.
Parcel redirected. (Return to sender) The parcel is being sent back to the sender.
In transit. (Return to sender) The parcel is on its way back to the sender.
Parcel redirected. The parcel is being sent back.
Unfortunately we have not been able to deliver your parcel. The parcel couldn't be delivered by DPD.
Back at parcel delivery centre after an unsuccessful delivery attempt. The parcel is back at the delivery centre because it was not delivered successfully.
Out for delivery. The parcel is on its way to your doorstep.
Delivered. You have received the parcel.

Similarly, when you enter your DPD reference number on Ship24, you will receive a detailed tracking notification as shown below.

DPD tracking status on Ship24

DPD Tracking of Amazon Orders

When you purchase your Amazon order and the seller has sent the parcel through DPD, a tracking number will be issued. With the DPD tracking number, you can keep track of that Amazon order you have purchased.

DPD Shipping Services

DPD operates in courier, express, and parcel delivery and offers an array of efficient and reliable shipping services tailored to meet your specific needs. They ship parcels up to 31.5 kg. The following services that DPD provides are:

  • DPD Classic: Experience seamless and prompt parcel delivery across all European countries with DPD Classic. This service ensures your packages reach their destinations swiftly and hassle-free, providing you with peace of mind.
  • DPD International Express: This service guarantees overnight delivery to over 230 countries worldwide, making it the ideal choice for time-sensitive deliveries.
  • Collection Request: DPD's Collection Request service empowers you to effortlessly collect parcels within Croatia or from abroad. Whether you require the parcels to be delivered to you or to a third party, this service ensures convenient and reliable pickup and delivery.

In addition to these core services, DPD goes the extra mile to enhance your shipping experience. Benefit from features such as comprehensive parcel tracking, providing real-time updates on your shipment's progress.

DPD also offers insurance options for added security making sure your valuable packages are protected throughout their journey. Also, the cash-on-delivery (COD) service provides a convenient payment option for your customers, further streamlining your shipping process.

What happens if I miss my DPD delivery?

DPD drivers will try to contact you as much as possible to get your attention before leaving your place. In an instance where you won't be able to get your parcel, the drivers can give your parcel to your neighbour or if you don't get along well with your neighbour, you can contact DPD and ask them to change the delivery address or the delivery time.

If after the first attempt, you were still not able to receive your DPD parcels, they will then be stored at the nearest Pickup parcelshop for you to collect.

Contact DPD

The DPD support team can be reached 24/7 online or on its toll-free telephone number during operating hours. Now, you can also contact DPD on Twitter or even Whatsapp, although response times may vary. For more information, head to the DPD website directly to find the best option for you.

  • Contact Number: 0121 275 0500 ( available on Monday to Friday from 8:00 am to 6:30 pm, Saturday from 8:00 am to 4:00 pm, Sunday from 9:00 am to 3:00 pm, except on bank holidays)
  • Twitter: @DPDCare
  • Whatsapp: +441212750500

When you call, make sure to have your DPD tracking number handy, as it will help them to identify which parcel you are having an issue with. In some cases, you may also need your purchase reference number when asking about your DPD shipment.

About DPD

Founded in France in 1999 as Dynamic Parcel Distribution (DPD), the company is currently the second-largest parcel delivery network across Europe. As well as covering its country of origin, France, and Europe, DPD also offers international shipment options to Asia, Africa, and other international destinations through its various partnerships with global courier companies and its internationally-orientated subsidiaries.

Today, DPD is part of the DPD Group, which owns, is in partnership with, and shares logistics operations with multiple different couriers, which has ensured the expansion of the company's delivery capability worldwide. DPD is owned by La Poste and is part of La Poste's international arm GeoPost. DPD's main competitors in Europe are TNT and DHL.

The idea behind the creation of DPD was to speed up the delivery process by processing parcels faster once they have reached a DPD depot station. Rather than the traditional method of keeping parcels within the container freight station, upon arrival, parcels are immediately dispatched. (Container Freight Station refers to a warehouse where cargo belongs to multiple export and importers. A CFS is typically owned by a shipping line and is responsible for customs check procedures.)

In this respect, the shipment no longer waits for approval at CFS, but it gets delivered faster to the owner. The parcel usually lands at the port terminal and is delivered to the customer on the same day or within 72 hours. The DPD services make the movement and delivery of the consignment more transparent—the frustrating moments of guessing the delivery date are over when you are using the DPD services.

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